Terms of service

1. Introduction
The Terms of Service ("Terms") govern the use of the Michi Japan website ("Website") and any purchases made through it. By accessing or using the Website, you agree to these Terms in full. If you disagree with any part of these Terms, please refrain from using our Website.
2. Products and Orders
  • Product Information: We strive to provide accurate product descriptions, however, we do not warrant that descriptions are error-free, complete, or current.
  • Order Acceptance: Orders placed on our Website constitute an offer to purchase the products. We reserve the right to accept or decline orders at our discretion.
3. Pricing and Payments
  • Pricing: Customers have the option to choose which currency they would like displayed. At checkout, the currency will be in $US.
  • Payment: We accept payment through this Website and Noon Payments if the order is conducted on WhatsApp, and all transactions are secure.
4. Shipping and Delivery
  • Shipping: We aim to deliver orders promptly to the provided shipping address. Shipping fees and estimated delivery times will be provided during the checkout process.
  • Delivery: Michi Japan is not responsible for delays or issues once the product is shipped. Customers are responsible for providing accurate delivery information.
5. Returns and Refunds
  • Returns: We accept returns within 14 days of delivery for unused and undamaged items. The product must be in the same condition it was received in order to qualify.
  • Refunds: The product must be in the same condition it was received in order to qualify for a refund. The customer has 14 days to return and get a refund.
6. Privacy and Security
  • Privacy: Michi Japan respects your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.
  • Security: We use industry-standard encryption and security measures to protect your information during transactions.
7. Intellectual Property
  • Copyright: All content on our Website, including text, images, logos, and designs, is the property of Michi Japan and protected by intellectual property laws.
8. Governing Law
These Terms are governed by the laws of UAE and Qatar.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at [email address/phone number].